Stoke-on-Trent Citizens Advice Bureau

Impact Report 2010

Funding

Income 2009/10

In 2009/10 our total income was £2,257,014. Funding provided by or through Stoke on Trent City Council accounts for the largest part of our funding. The Legal Services Commission, Financial inclusion Fund and Renew North Staffs are the other main funders. This year £167,863 was received on behalf of partner agencies.

Bureau income 2009 / 2010

Expenditure 2009/10

In 2009/10 we spent £2,121,313. Of this 75% went on staffing costs. A further 8% was distributed to partner agencies. Part of the surplus represents payments in advance for 2010/11, but the majority represents a welcome boost to our finances.

Bureau expenditure 2009 / 2010


None of our services would have been possible without the financial support provided by our funders. We thank the following for their support and look forward to working with them in the future.

  • Stoke on Trent City Council – Corporate Services
  • Stoke on Trent City Council – Children's Services
  • Stoke on Trent City Council – Adult Social Care, Health & Communities
  • Stoke on Trent City Council – Housing Environment & Neighbourhood Services
  • Stoke on Trent City Council – Housing Solutions
  • Stoke on Trent City Council Supporting People
  • Stoke on Trent Local Strategic Partnership
  • The Legal Services Commission
  • Renew North Staffordshire
  • PARINS
  • The Refugee Council (as contract holder for UKBA)
  • The Department for Business Innovation and Skills' Financial Inclusion Fund
  • Staffordshire Probation Area
  • The Big Lottery Fund
  • NHS Stoke on Trent
  • Comic Relief's 'Give it Sum' (in partnership with Townsend Residents Association)
  • Her Majesty's Revenue and Customs
  • The Department for Communities and Local Government
  • The Ministry of Justice (via Brighter Futures)
  • The Family Support Network
  • Her Majesty's Treasury
  • The Coalfields Regeneration Trust
  • The Targeted Support Fund (via Staffordshire Community Foundation & Bucknall PCC)
  • The Commission for Equality and Human Rights
  • The Money Saving Expert Charity
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